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    IT and Network Specialist | PHP

    Remote
    • Butuan City, Caraga (Region XIII), Philippines
    • Cagayan de Oro, Northern Mindanao (Region X), Philippines
    • Calamba, Calabarzon (Region IV-A), Philippines
    • Calapan , Mimaropa (Region IV-B), Philippines
    • Cebu City, Central Visayas (Region VII), Philippines
    • Iloilo City, Western Visayas (Region VI), Philippines
    • Davao , Davao (Region XI), Philippines
    • Koronadal , Soccsksargen (Region XII), Philippines
    • Laoag City, Ilocos (Region I), Philippines
    • Legazpi , Bicol (Region V), Philippines
    • Manila, National Capital Region, Philippines
    • Pagadian, Zamboanga Peninsula (Region IX), Philippines
    • San Fernando, Central Luzon (Region III), Philippines
    • Tacloban , Eastern Visayas (Region VIII), Philippines
    • Tuguegarao, Cagayan Valley (Region II), Philippines
    +14 more
    ₱50,000 - ₱70,000 per monthInfrastructure

    Through combined technical prowess and a dedication to client satisfaction, the IT & Network Specialist will play a vital role in maintaining the stability and performance of clients' IT environments.

    Job description

    As an IT & Network Specialist, you will be responsible for designing, implementing, maintaining, and optimizing an organization's computer networks and information technology systems. You possess a deep understanding of networking concepts, hardware, software, and security protocols. Key responsibilities include troubleshooting network issues, ensuring data security, managing system upgrades, and providing technical support to end-users. The IT and Network Specialist plays a critical role in ensuring seamless communication, data transfer, and overall efficiency within an organization's IT infrastructure. Your expertise is vital in today's technology-driven world, where businesses rely heavily on robust and reliable IT systems to operate effectively.


    Key Responsibilities:

    • Provide advanced technical support and troubleshooting for complex issues related to Windows and Linux operating systems.
    • Maintain and optimize cloud solutions, including Office 365, Redstor, and Barracuda infrastructure for both clients and in-house systems.
    • Oversee and document network schematics, ensuring that all network-related documentation is up-to-date and accurate.
    • Collaborate with clients to facilitate and implement infrastructure and cloud projects, ensuring successful execution and satisfaction.
    • Act as the second-in-command to the Department Head, contributing to the growth and development of the department.
    • Conduct research on new technologies and solutions that meet client needs and requirements, staying current with industry trends and advancements.
    • Ensure that redundant systems are tested regularly and remain functional, maintaining a trusted and reliable infrastructure.
    • Engage with clients directly, providing professional and courteous communication, both verbally and in writing.
    • Work flexibly, including evenings and weekends as necessary, to meet client support needs.


    On Offer:

    • Salary: PHP 50,000 - PHP 70,000 per month depending on experience
    • 40 days leave per year
    • A dynamic and supportive work environment with a diverse team of professionals.
    • Full remote work

    Remote Work Requirements:

    As a remote employee, you should have access to a reliable internet connection, a suitable workspace and your own device (laptop/PC). This is a full-time position, and you will be required to work UK hours 08:30 – 17:00. You should also be able to communicate effectively with team members through various virtual communication tools.

    Job requirements

    • Minimum of 3 years of experience in a 3rd line support role.
    • Certification in Computer Science, Information Technology, or a similar field an advantage
    • Strong knowledge of Windows and Linux operating systems, virtualization technology, and cloud-based platforms.
    • Previous experience designing and configuring network infrastructures for medium to large-scale organizations.
    • Previous experience with server products from manufacturers like Dell, HP, or Lenovo.
    • Experience with a wide range of networking technologies, such as LAN, WAN, WLAN, VPN, and DNS.
    • Sound knowledge of networking concepts, including TCP/IP, DHCP, DNS, WAN, and FTTP/FTTC.
    • Demonstrated understanding of router, switch, and access point configurations and diagnostics.
    • Self-motivated with effective initiative and accountability to maintain the highest standards of support.
    • Excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
    • Strong communication skills, both verbal and written, with the ability to interact with clients in a professional and courteous manner.
    • A willingness to work flexible hours, including weekends and evenings, to provide support to clients as needed.
    • Certifications such as MCSE, CCNA, or ITIL are highly desirable.

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